Expert legal advice, tailored to your needs
At Optimal Solicitors, we believe that everyone deserves access to quality legal advice, regardless of their background or circumstances. Our team of expert solicitors is dedicated to providing personalized and tailored legal services to individuals and businesses in Manchester and beyond. With years of experience in various areas of law, we are committed to delivering the optimal outcome for our clients.
Our Services
We understand that every individual and business has unique legal needs. That's why we offer a range of services designed to meet those needs. Our family law team is dedicated to helping individuals navigate complex family issues, including divorce, child arrangements, and domestic violence. Our personal injury team is committed to securing fair compensation for those who have suffered injuries, whether it's a road accident, serious injury, or medical negligence. Our employment law team provides expert advice to employees and employers on employment disputes, commercial contracts, and corporate transactions. Whatever your legal issue, we have a dedicated team of solicitors who can provide you with the guidance and support you need.
Our Values
At Optimal Solicitors, we are guided by a set of core values that reflect our commitment to our clients. We are objective, unbiased, and champion equality and diversity in all that we do. We put people first, believing that everyone deserves access to quality legal advice. We are trustworthy, honest, and upfront in all our communications. Our values are at the heart of everything we do, and we strive to live up to them in every interaction with our clients.
Meet Our Team
Our team of solicitors is comprised of experts in their respective fields. With years of experience and a deep understanding of the law, they are dedicated to delivering the optimal outcome for our clients. Whether you're an individual seeking guidance on a personal issue or a business looking for expert legal advice, our team is here to help.
Poor Customer Service and Long Conveyancing Process
Several reviewers expressed frustration with the conveyancing process, with one reviewer, Kate Lowe, giving a rating of 1 star and warning others to "AVOID" Optimal Solicitors. She described the process as "incredibly difficult" and "frustrating beyond words", with poor communication and documentation delays. Her experience was marked by lengthy delays and the need for multiple evaluations, leading to significant stress.
Exceptional Customer Service and Quick Conveyancing Process
In contrast, several reviewers praised the exceptional service they received from Optimal Solicitors. For example, Chris Hindle gave a 5-star review, saying that Wes made the conveyancing process "so simple and quick". Hannah Wardle also praised Wessley's prompt and attentive service, stating that he ensured a "seamless" moving experience. Other reviewers, including Sylwia and Piotr Gruzdz, also gave high ratings, praising the company's professionalism, helpfulness, and efficient service.
Consistent Praise for Exceptional Service
Recurring themes in the positive reviews include prompt and attentive customer service, professionalism, and efficiency. Many reviewers praised specific employees, such as Wessley, Matthew Moss, and Caroline, for their exceptional service. The company's online system was also praised for its clarity and convenience. Overall, the positive reviews suggest that Optimal Solicitors provides excellent customer service and a smooth conveyancing process.
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