Business Details
9 Years
experience
Your Property and Legal Services Experts in Cumbria
Poole Townsend is a multi-disciplinary property and professional services firm established in 2017, operating across Cumbria. Our integrated approach combines property sales, lettings, legal services, mortgages, and financial advice under one roof, delivered by locally-based experts. With three consecutive British Property Awards for estate agency in Grange-over-Sands, we demonstrate proven expertise in property transactions and client care.Our legal team is regulated by the Solicitors Regulation Authority while financial advisers operate under FCA authorisation, maintaining strict professional standards. We prioritise transparent communication and client protection through The Property Ombudsman Scheme and client money protection. Our employee-owned structure fosters long-term commitment to community service and continuous improvement in all our operations.
Services
Property Sales
Lettings
Mortgages
Conveyancing
Wills and Probate
Criminal Law
Litigation
Financial Services
Lifetime Mortgages
Property Management
Details
- Year established: 2017
Highlights and features
- We offer a complete property and legal service under one roof with local expertise
- Awarded British Property Award for estate agency three years consecutively
- Regulated by both Solicitors Regulation Authority and Financial Conduct Authority
- Client money protection through The Property Ombudsman Scheme
- Employee-owned business with 8+ years average staff tenure
Associations and certifications
- The Property Ombudsman Scheme
- Solicitors Regulation Authority
- Financial Conduct Authority
- Propertymark
What people say
Professional and efficient
Exceptional support
Highly recommend
Outstanding customer service
Quick to return calls
Services
Property Sales
Our property sales service helps homeowners achieve optimal prices through professional valuations, targeted marketing, and expert negotiation. With local market knowledge across Cumbria, we handle transactions from initial listing to completion. Our team provides regular progress updates and market insights to ensure successful property sales.
Lettings
We offer comprehensive lettings services for landlords and tenants, including property management, tenant vetting, and compliance checks. Our local expertise ensures properties are let at competitive market rates with minimal void periods. Regular property inspections and maintenance coordination protect landlord investments.
Conveyancing
Our SRA-regulated conveyancing service handles residential and commercial property transactions with clear pricing and regular updates. Experienced solicitors manage contract exchanges, title checks, and completion processes. We provide straightforward legal advice to ensure smooth property transfers.
Mortgages
Independent mortgage advice covers high street and online lender products with face-to-face consultations. Advisers assess individual circumstances to secure suitable mortgage deals. We explain options clearly without industry jargon, supporting clients through application and completion stages.
Wills and Probate
SRA-regulated legal services include will writing, probate administration, and lasting power of attorney arrangements. Solicitors provide clear guidance on estate planning and inheritance matters. We handle complex probate cases while maintaining client confidentiality throughout the process.
People
Stephanie Woodward
Managing Director: Financial Services
With over 15 years' experience in financial services, Stephanie leads our award-winning advisory team. She specialises in mortgage solutions and long-term financial planning, holding regular client workshops across Cumbria to improve financial literacy.
Andrew Sanderson
Lettings Property Manager
Andrew has managed Cumbrian property portfolios for eight years, developing systems that reduce void periods by 30%. He oversees tenant vetting processes and maintains landlord communication through monthly property updates.
Lyn Liness
Mortgage & Lifetime Mortgage Specialist
A qualified mortgage adviser with 12 years' industry experience, Lyn specialises in complex lending scenarios and equity release schemes. She provides tailored advice to clients seeking later-life financial solutions across the Lake District region.
Jessica Simpson
Lettings Co-ordinator
Jessica manages day-to-day property operations with a focus on tenant satisfaction. She has implemented a 24-hour maintenance response system that contributes to our 95% tenant retention rate across Barrow and surrounding areas.
Martin Oates
Compliance Officer
As our regulatory compliance expert, Martin ensures all services meet FCA and SRA standards. He has maintained our perfect audit record since joining in 2019, implementing staff training programs that exceed industry requirements.
Questions
What services does Poole Townsend offer?
We provide property sales, lettings, legal services, mortgages, and financial advice from our Cumbrian offices, operating as a fully integrated property and professional services firm.
Are your services regulated by industry authorities?
Yes, our legal services are regulated by the Solicitors Regulation Authority and financial services by the Financial Conduct Authority, with all property transactions covered by The Property Ombudsman Scheme.
Do you offer online property valuations?
We provide instant online valuation tools for both sales and lettings through our website, supported by follow-up consultations with local property experts at no additional cost.
Which areas do you cover?
Our primary service areas include Barrow-in-Furness, Kendal, Grange-over-Sands, Ulverston, and Milnthorpe, with additional client support available across the wider Cumbrian region.
What makes you different from other estate agents?
As an employee-owned business combining property, legal, and financial services, we offer unique integrated solutions with three consecutive British Property Awards recognising our exceptional client service standards.
