Experience, Expertise, and a Personal Touch - Your Partner in Law
At Punch Robson Solicitors, we are serious about legal matters, but that doesn't mean you won't get a warm welcome. We take pride in our local heritage and have played an active role in the local community for many years. Our aim is to bring the highest standards of legal service to the families and businesses of Teesside. We understand that many of the occasions when you need a solicitor have the potential to be stressful. That is why our team of friendly solicitors will always try to make your experience as straightforward as possible.
We have been providing expert private and commercial legal services throughout the North East since 1877. Whatever your legal needs, there is a specialist at Punch Robson to represent you. Our depth of specialist knowledge, our understanding of the region, our team ethos, and focus on customer care have all contributed towards a commendable 140 years of service in the area.
Our Services
Punch Robson Solicitors is a traditional mixed-practice High Street law firm. Our aim is to be able to advise and represent our clients across all of their legal needs. Our size means that our Solicitors are able to specialise in their preferred area of law, allowing them to become true experts. This specialist expertise sometimes means that we receive client referrals from other local Solicitors who don't have the depth knowledge and experience.
We offer a wide range of services, including Buying and Selling Property, Employment Law, Divorce & Family Law, Housing & Property, Wills & Probate, Notary Public Services, Disputes, Commercial Property, Corporate & Commercial, Commercial Disputes, Business Employment Law, and more. Our experienced team will work with you to understand your specific needs and provide tailored solutions to help you achieve your goals.
How We Work
We are clear and transparent about our fees. Where possible, we will offer standardised or fixed prices. We will always keep you well informed and in control of potential additional costs. We work flexibly with our clients, offering a range of communication channels to suit your needs. We will communicate with you face-to-face, by phone, letter, or email. Where you are eligible for help such as Legal Aid, we will advise and support you in accessing your entitlement. We will provide you with open, honest advice, even when it's hard to hear or hard to deliver.
Efficiency and Modernization
Some reviewers have expressed concerns about the traditional and offline process of Punch Robson Solicitors, which can lead to delays and inconvenience. For instance, one reviewer mentioned that the welcome pack took over a week to arrive by post, and all paperwork needed to be submitted by mail. This can be a drawback for those looking for a more modern and efficient service.
Professionalism and Customer Service
On the other hand, many reviewers have praised the professional and quick service provided by Punch Robson Solicitors. Several reviewers have mentioned the excellent service, professionalism, and expertise of specific solicitors, such as Sally, Shannon Whyatt, and Alison Vines. These reviewers appreciated the regular updates, guidance, and support provided throughout their legal matters.
Communication and Transparency
However, some reviewers have expressed frustration with the communication and transparency of Punch Robson Solicitors. A few reviewers mentioned feeling kept in the dark about the progress of their cases, while others felt that the solicitors were unresponsive or unhelpful.
Value for Money
Lastly, some reviewers have questioned the value for money provided by Punch Robson Solicitors. A few reviewers felt overcharged for the services provided, and one reviewer felt misled about the costs involved.
