At Robinsons Solicitors, our philosophy is simple: to deliver high quality legal services in a friendly but professional way. As solicitors in Kent, we have developed a strong reputation, based on our ability to put our clients' needs first. We pride ourselves on our ability to go beyond the norm when it comes to delivering practical and affordable solutions to any legal situations that might arise.
Our History
Robinsons Solicitors is an established Canterbury law firm offering a wide range of legal services from our modern offices in the heart of the City. Our partners, Tim Clark and Sandra Worth, have a long association of serving the legal needs of the residents and businesses of Canterbury and Kent more generally. Both partners are actively involved in local charitable and community initiatives, putting something back into the local community of East Kent.
Our Services
We offer a wide range of legal services for both businesses and individuals. For businesses, we provide practical and cost-effective legal advice that adds real value and makes an active contribution to help grow your business. Our services include commercial conveyancing, business litigation, employment law, acquisitions and sales, franchises, company and shareholder disputes, and more. For individuals, we offer a wide range of legal advice services, including residential conveyancing, personal injury, clinical negligence, family law, personal litigation, employment law, wills, trusts, and probate.
Our Approach
We work hard to make sure that our clients feel they are getting the best possible customer service and solutions that meet their needs. We pride ourselves on our speed of response, dealing with all matters efficiently and conscientiously, no matter what or when. Our proactive approach ensures that your needs are placed uppermost at all times.
Our Values
At Robinsons Solicitors, we pride ourselves on our ability to put our clients first. We believe in delivering high quality legal services in a friendly but professional way. We are committed to providing practical and affordable solutions to any legal situations that might arise. We are dedicated to making a positive impact on our local community and are actively involved in local charitable and community initiatives.
Poor Experience with Conveyancing Services
The majority of reviewers have expressed dissatisfaction with the conveyancing services provided by Robinsons. Common issues mentioned include slow progress, unresponsiveness, and a lack of communication. Some reviewers reported that their emails and phone calls were ignored, leading to unnecessary stress and delays. Others mentioned that the solicitors were rude, unhelpful, and unprofessional.
Complaints and Issues
Several reviewers reported specific issues with the service, including:
- Delays in responding to emails and phone calls
- Failure to provide updates on the progress of the conveyancing process
- Lack of communication with other parties involved in the transaction
- Rude and unhelpful staff
- Slow progress and inefficiencies in the conveyancing process
- Inaccurate and unclear communication
- Unreasonable and excessive charging practices
Positive Experiences
However, a few reviewers reported positive experiences with the firm, praising the personal service and attention to detail provided by specific solicitors. These reviewers mentioned that their solicitors were easily accessible, efficient, and went above and beyond to resolve issues.
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