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Hine Downing is a prominent law firm based in Falmouth, with a rich history stretching back into the 19th Century. As a traditional Cornwall law firm, we take pride in our continuity and commitment to providing exceptional legal services to generations of families and businesses. Our team of experienced solicitors is dedicated to guiding you through the complexities of the law with a minimum of fuss, while keeping you informed at every stage.
Our Expertise
At Hine Downing, we specialize in a range of legal services tailored to meet the unique needs of our clients. Our departments include:
- Dispute Resolution: We deal with disputes relating to wills and estates, property, and residential landlord and tenant disputes, providing clear advice on the merits of your claim and alternative dispute resolution methods.
- Family Law: Our trusted family law experts provide sensitive and understanding guidance on issues involving the home, finances, and the care of children, helping you navigate emotional and stressful situations.
- Commercial Law: We offer expert advice to businesses of all sizes, helping you make informed decisions and navigate complex legal processes to achieve your goals.
- Conveyancing: Our friendly and efficient team of residential conveyancers ensure your transaction runs smoothly and quickly, providing a hassle-free experience.
- Probate, Wills & Trusts: Our Private Client Department combines experience and expertise in dealing with probate and the administration of estates, offering tailored solutions for straightforward and complex estates.
What Our Clients Say
We're proud of the service we provide, and our clients agree! Here's what some of our satisfied clients have to say:
- "The service was excellent and the outcome fair."
- "The service from Peter was absolutely first-class and the best we have ever encountered."
- "We received a very efficient cost-effective service."
- "We were very confident that we were being given excellent advice to protect all parties and were regularly updated with progress."
Our Commitment to Excellence
At Hine Downing, we're committed to providing exceptional legal services, tailored to meet the unique needs of our clients. We're constantly seeking to improve and adapt to the changing legal landscape, ensuring our clients receive the best possible guidance and support.
Poor Customer Service and Unprofessionalism
The majority of reviewers have expressed their dissatisfaction with the service provided by Hine Downing. Several reviewers have reported poor communication, unprofessionalism, and a lack of responsiveness from the staff. Some have even stated that they were ignored or dismissed when trying to address their concerns.
Lack of Progress and Updates
Many reviewers have complained about the slow pace of progress on their cases, with some experiencing significant delays and lack of updates. In some cases, clients have had to chase for updates or information, only to be met with unhelpful or rude responses.
Unreliability and Untrustworthiness
Some reviewers have expressed their distrust of Hine Downing, citing instances of missed deadlines, forgotten tasks, and a general lack of reliability. One reviewer even stated that the company only cares about getting paid, rather than providing adequate service.
Positive Experiences
On the other hand, a few reviewers have reported positive experiences with Hine Downing, praising the company's integrity, understanding, and patience. They have described the staff as friendly, professional, and responsive.
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