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At CLS Solicitors, we are a firm whose reputation is built upon providing professional and effective legal services in a personal and caring way. Our focus is always on our clients' needs, and we strive to provide a high level of service that is tailored to their individual requirements.
Services
We offer a wide range of services to cater to the diverse needs of our clients. Our services include:
Conveyancing: Our skilled conveyancing team has extensive experience in buying, selling, and transferring ownership. We understand the importance of a smooth and hassle-free transaction, and we are committed to making the process as stress-free as possible for our clients.
Wills and Probate: Our team provides professional, yet sensitive advice and guidance on all aspects of wills and probate. We understand that dealing with the loss of a loved one can be a difficult and emotional experience, and we are committed to providing a compassionate and supportive service to our clients during this challenging time.
Family: Our family team provides sensitive and supportive advice and representation in all aspects of family law. We understand that family issues can be emotionally charged and require a sensitive and caring approach.
Criminal Defence: Our criminal law team provides robust and effective advice and representation at the police station (24-hour service), the Magistrates Court, and the Crown Court. We are committed to providing a high level of service to our clients during potentially stressful and anxious times.
Our Team
At CLS Solicitors, we are proud of our experienced and dedicated team of professionals. Our team consists of:
- John Ratcliff: Principal
- Jan Stephenson: Solicitor (Consultant)
- Chris Hewison: Solicitor (Consultant)
- Kay Grimes: Legal Secretary
- Rahima Akhtar: Trainee Solicitor
- Tracy Chadwick: Legal Secretary
Cookies and Privacy
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Exceptional Service and Professionalism
The reviewers have consistently praised CLS Solicitors for their top-notch service, professionalism, and friendly staff. Many reviewers have mentioned that they have been long-time clients and have never had to chase anything, with prices being reasonable and staff being polite and responsive. The solicitors have been described as helpful, pleasant, and exceptionally good at their job, with one reviewer even mentioning that they have been a "top bloke" who has gone above and beyond to help.
Lack of Transparency and Unprofessionalism
However, a couple of reviewers have expressed their dissatisfaction with the service they received. Two reviewers have given the practice a one-star rating, citing issues with quality, value, and professionalism. One reviewer mentions being charged 120 for a letter that wasn't sent, while another reviewer describes the practice as "unprofessional", "run down", and "out for themselves". The office is also said to have a strong smell of smoke, and the practice has allegedly breached data protection, with one reviewer even reporting this to the Information Commissioner's Office (ICO).
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